Validity
This brochure is printed in November 2012 and vaild until superceded by the next edition.
Tour Prices
For rates and more information see www.utcnewzealand.com
Reservations & Payment
– A deposit of $200 per person is due and payable at time of reservation and the balance must be paid 28 days before departure – Once your reservation has been confirmed, any alterations will incur a minimum of $25 communication and handling charge
Confirmations & Cancellations
Should you need to cancel your holiday arrangements after confirmation, cancellation charges will be imposed as follows: – 28 days or more before departure Forfeit deposit – 14 to 27 days 30% of tour price – 7 to 13 days 50% of tour price – below 6 days 100% of tour price
Children Fare
Children are classed as being under 12 years of age. – Seat in coach: Child sharing with 2 adults with existing bed paying 50% of adults twin share fare and adult paying twin. Child sharing with 2 adults with extra bed paying 67% of adults twin share fare and adult paying triple. Child sharing with 1 adult paying 80% of twin rates and adult paying twin – Self-drive tour prices for children are available on application – Infants under 2 years inclusive are free of charge
Self Drive Passengers Car Rental Policy
Car rental usage is based on the number of days in the package. Should flight arrival and flight departure times exceed the number of days of the package, the car must either be returned within the packaged rental period, or passengers will have to pay the difference should they wish to keep the rental car until departure. (For more details please see page on car rentals) UTC reserves the right to use other rental car companies.
Refunds
No refund will be available once travel has commenced in respect of tours, accommodations or any other services not utilised.
Insurance
UTC strongly recommends the purchase of comprehensive travel insurance from your travel agent. This should include protection against cancellation charges, loss or damage of personal effects, loss of cash, medical expenses and personal liability.
Passport/Visas
A valid passport is required for entry into all New Zealand. Check with your travel agent regarding visa requirements for New Zealand as UTC takes no responsibility for visa issuance.
Hotels & Changes
Changes in itinerary, accommodation or services are not likely, however UTC reserves the right to make such changes if necessary for the comfort or safety of the passengers or for circumstances beyond our control.
Exclusions
Tour prices do not include any airfares (international and domestic) or meals (other than specified), personal expenses such as dry cleaning, beverages, tips, hotel porterage, international and/or domestic airport taxes, excess baggage charges, passport or visa fees or cost of vaccination/inoculation. International air travel is not included in any of the brochure tours. (Please refer to the inclusions given in each tour at the bottom of each tour description).
Taxes
The New Zealand Goods and Services Tax (GST) currently at 15% is included in all costs.
Fuel Prices
Please note that any increase in transport supplier costs as a result of rising fuel prices will be passed on.
Conditions
UTC and /or associated companies give notice that all tickets and vouchers are issued by them on the condition they shall be exempt from all liability in respect of any detention, loss, damage, sickness or injury however and by whomsoever caused. They reserve the right to alter or amend itineraries according to circumstances. The transportation companies or firms shall be exempt from liability in respect of any act, detention or loss, damage, sickness, omission, even of injury however, or by whatsoever caused and whatever kind occurring of or by the passenger at any time when the passenger is not on board a carrier or conveyance used or operated by the transport companies or firms. The passage contract in use by the transport companies or firms concerned shall constitute the sole contract between the transport companies or firms and the purchaser of these holidays and/or passengers. All tickets, deposit tickets, coupons and orders are furnished and issued subject in all respects of these terms and conditions under which the means of transportation or other services provided thereby are offered or supplied by owners, operators, public carriers, managing agents, or agents.
Coach Travel
We use a variety of scheduled coach services for our itineraries in the brochure.
Responsibility and Liability
The Operator is an independent contractor and acts as the ground operator for the tours in this brochure. The responsibility of the operator is strictly limited. The operator does not own or operate, nor are they an agent for any of the firms which will provide goods and services for the trip or for any option which may be available in connection with the trip (including optional side trips, car rentals etc.) and the operator has not priced the trip or option to allow the operator to guarantee against failure of any such firms. Accordingly, participant(s) agrees to seek remedies directly with the supplier and not to hold the operator liable, in the absence of their negligence, or any loss, injury, delay or expense which results directly or indirectly from any action or omission, whether negligent or otherwise, or any entity providing goods or services for the trip of any available option (eg. The quality of services, cleanliness of a hotel or hotel over booking). Participant(s) also aggress not to hold the operator liable for circumstances beyond their control (eg. Force majeure). Participant(s) acknowledge that neither the operator, nor it’s agent has made any representations or promises with respect to the trips described herein except as expressly set forth in this brochure, unless such agreement is in writing and signed by an officer of the operator. At any time, the operator may decline, for any reason, any person as a participant on a trip (or option) whereupon the operator’s only obligation shall be to refund to such agreement is in writing and signed by an officer of the operator At any time, the operator may decline, for any reason, any person as a participant on a trip (or option) whereupon the operator’s only obligation shall be to refund to such a person that portion of payment, may cancel any trip at any time for any reason (e.g. denial of landing rights, lack of demand etc.) in which case the operator’s liability is limited to a full refund within 14 days.
